| CATEGORY NAME | DESCRIPTION | |
| SYNCHRONOUS | Audio Conferencing | Using Microphone |
| Video Conferencing | ||
| Whiteboard | Includes a shared text window that supports shared drawing | |
| Text chat | Typing | |
| Display slides | ||
| Document sharing | Being able for a group to look at a document and change it at the same time | |
| Application sharing | Running of an application on one machine and sharing the window view of the running application across the web and there may also be provision for sharing mouse control of the application | |
| Desktop sharing | Being able for a group to look at a document and change it at the same time | |
| Web tour | Group tour of web sites with a shared browser window and some interaction capability between the members of the group and at least the tour leader | |
| Record sessions | Record for later playback | |
| Support for roles | Leader, audience control and ability to switch back and forth | |
| Feedback/Survey | ||
| Dynamic workspaces/Breakout rooms | Being able to create rooms on the fly for private meetings | |
| ASYNCHRONOUS | File upload | Transferring files |
| File revision control | ||
| Threaded discussion | ||
| Q&A | Question and answers | |
| Announcements | ||
| Calendar | ||
| Meeting Scheduler | ||
| GENERAL | Cost | Free/charged, etc |
| Operating System | Mac/ Windows/ Unix/ Linux/ etc. | |
| Scalable | ||
| Security | ||
| Customizable | ||
| Support | ||